Refund policy

We accept returns within 30 days of delivery. Items must be unused and in their original condition.

To start a return: Contact me with the form under the Contact page, send your order number and reason for return. I'll respond within 3 business days.

Refunds: Once I receive and inspect the item, I'll issue a refund to your original payment method within 5–7 business days. 

Non-returnable items:

• Sale/clearance items
• Customized or commissioned items (e.g., commissioned bags/purses, commissioned insect frames, etc.)
• Items damaged due to misuse

Damaged or Defective Items: If your item arrives damaged, please contact us within 7 days of delivery with a photo and I'll make it right with a replacement or full refund.